certification: INTERCULTURAL MANAGEMENT FOR THE HUMAN RESOURCES AREA.
GENERAL OBJECTIVES OF THE CERTIFICATION:
The Human Resources function is in full evolution, the international dimension of Human Resources is becoming more and more important. The ability for the actors in this area to know how to manage these Human Resources within this international dimension is key and strategic.
The objective of this Certification is for HR Directors and/or Managers to obtain the knowledge and competencies that allow them to raise awareness, improve and professionalize their daily operations.
PROFESSIONAL OBJECTIVES OF THE CERTIFICATION:
- To have a more global vision of business, knowing the challenges that Globalization imposes on companies as well as executives.
- To be aware of the challenges that all expatriate personnel have to overcome.
- To know the cross-cultural expatriate management techniques.
- To know how to prepare High Potentials for their future international functions.
WHO IS THIS CERTIFICATION FOR?
This certification is aimed at Human Resources Directors and/or Managers who have to manage expatriates, High Potentials, Talent in the company.
The essence of the seminar:
The participants to the Certification follow the classes at a distance by ZOOM or in person, and at the end they will obtain a Certificate with double recognition, French by LCA LEARNING and Mexican by OLIVIER SOUMAH-MIS.
Duration: 3 days
CERTIFICATION WITH INTERNATIONAL RECOGNITION:
FRANCE-MEXICO ALLIANCE
To be efficient in sales, it is essential to first understand the customer culturally: How does he think? How does he make his decisions?
How to seduce him? Why does he buy? How does he buy? Etc.
Objectives of the seminar:
- To enable foreign salespeople to better understand their customers.
- Improve relationships with them.
- To know which commercial arguments to develop in order to be more efficient.
- To increase the sales of each salesperson.
- To make salespeople feel more confident because of a better understanding of their customers.
- Improve customer satisfaction.
CERTIFICATION SYLLABUS:
Globalization and interculturalism.
- Module 1: Globalization and its consequences.
- Definition and approach to culture.
- Module 2: Definition of culture.
Expatriation: intercultural competencies
- Module 3: Intercultural competencies: a new priority for human resources departments.
- Module 4: What kind of talent and mobility are modern companies talking about?
- Module 5: Strategy for developing talent mobility: the three stages of expatriation.
- Module 6: The adaptation effort of the expatriate executive.
- Module 7: the expatriation: the preparation.
- Module 8: Expatriation: coaching.
From expatriate to “glocal” manager
- Module 9: The 7 habits of effective global professionals
- Module 10: How to capitalize on the expatriate experience upon return:
High potentials
- Module 11: How to identify high potential executives?
- Module 12: The 10 basic principles for introducing a high potential management program.
Cross Cultural Management
- Module 13: Intercultural Management as an efficiency tool for international mobility.
- Module 14: The evolving role of the International Mobility Manager.